Our Business Relations team exists to fulfill CALSTAR’s mission. We are committed to maintaining open, transparent and communicative relationships with those we serve, and we begin by being accessible and responsive. Our goal is to provide you with unsurpassed service. As standard practice, we will assess our commitment to excellence by routinely asking you what we are doing right and what needs improvement in order to exceed expectations. Your thoughtful feedback allows us to make our service the best it can possibly be.
From our transport patients and their loved ones to first responders, emergency dispatchers, and hospital staff—you are all members of our extended team. Please feel free to contact us with any suggestions, questions or concerns you may have. Each of you represents the reason we are here, and we are grateful for the opportunity to assist you.